Services Method About Archive Contact

Surveillance and observation: what the law actually says

Following someone is probably the activity most associated, in the popular imagination, with investigative work. It's also one of the most misunderstood: what's lawful to observe, and where does observation end and privacy violation begin?

Public space and private space

The general rule is simple to state and complex to apply: what happens in a public place, visible to anyone, can be observed and documented. As soon as observation requires access to private spaces, other people's devices, or confidential communications, you enter territory that requires specific legal grounds.

Why documentation matters more than technique

A well-conducted observation produces orderly documentation: date, time, place, duration, context. It doesn't produce premature interpretations. The value of a case file lies not in the amount of material gathered, but in its traceability and consistency.

A common mistake

Many people, before contacting a professional, try to gather evidence on their own: screenshots, messages, photos taken secretly. The risk is twofold — on one hand, material collected in a disorganised way loses value, and on the other, some collection methods can themselves constitute an offence. Before acting, it's always worth consulting someone who knows the limits that apply to your specific case.

Address

Via Dante Alighieri 5, 6830 Chiasso (Svizzera)

Hours

Mon–Fri, 9am–7pm · we reply within 24 business hours

Confidentiality

Every request is handled with the utmost confidentiality, without exception.

Write us an email
info@minerva.agency Email info@minerva.agency

For maximum confidentiality we invite you to write from a Proton Mail account: communications between Proton addresses are end-to-end encrypted, so no one — not even the provider — can read their content. Opening one is free. proton.me

No contact forms, no data passing through intermediate servers: you write to us directly, from your own mail client.